Using Cigna Dental Insurance at Dentalis in Singapore

Discover a refined dental experience at Dentalis, where exceptional care unfolds within an urban oasis in Tanjong Pagar. Our clinic is thoughtfully designed to transform dental visits into calm, restorative moments — so you feel at ease the moment you step into 52 Craig Rd.

For many of our patients, dental care is not just routine maintenance — it’s an important part of overall well-being. If you’re a Cigna dental insurance member, you can enjoy this elevated experience while using your coverage here at Dentalis through a simple self-claim process.

How Cigna Dental Insurance Works

Cigna is a trusted global health provider — and in Singapore, its self-claim system gives you the freedom to choose your preferred Cigna dentist without being tied to a restrictive panel list.

Here’s how it works:

• Pay Dentalis directly after your treatment.

• Receive an itemised invoice & any supporting documents — for Cigna claims.

• Submit your claim via the myCigna portal or mobile app or your company HR portal.

• Get reimbursed based on your plan’s limits

This flexible system allows you to access premium dental care while staying fully supported by your insurance.

What Treatments Are Covered by Cigna?

Every Cigna plan is unique — which is why we don’t assume coverage. Most plans commonly cover:

• Routine dental check-ups & examination

• X-rays

• Fillings

• Scaling & polishing

More extensive treatments — such as crowns, bridges, root canals, implants, or Invisalign® — if covered, may require pre-approval.

🔍 Important: Always verify your coverage before your visit.

• Log in to your myCigna account or download the Cigna Envoy© Customer App (📱 iOS | 📱 Android)

• Review your plan details

• Call or email your Cigna provider to confirm coverage and limits

Our team can help you prepare documentation if pre-authorisation is required.

Your Cigna Claim, Step by Step

We make the process smooth and stress-free:

1. Call 6425-9395 or Whatsapp us at 9192-3138 - Let us know you’re a Cigna member when booking.

2. Check your coverage on the myCigna portal or the Cigna Envoy© Customer App. If unsure, please contact your Cigna provider. The helpline and email address can be found on your Cigna membership card.

3. Enjoy your appointment — we focus on gentle, precise care.

4. Pay and collect your documents — everything is prepared for Cigna claims.

5. Submit your claim online or via company HR and receive reimbursement directly from Cigna.

For complex treatments, we’ll prepare a treatment plan and pre-authorisation letter for your next visit.

Why Cigna Members Choose Dentalis

• Urban oasis clinic: Our calming Tanjong Pagar space turns dental visits into a peaceful escape.

• Comprehensive care under one roof: Preventive, restorative, and cosmetic dentistry in one place.

• Claim-ready documentation: Invoices formatted for smooth Cigna submissions.

• Trusted by expats & locals: Experienced in working with global insurers and HR teams.

FAQ: Cigna Dental Insurance in Singapore at Dentalis

1. Does Dentalis accept Cigna insurance? ✅ Yes — we welcome Cigna patients and process claims on a self-claim basis.

2. Is Cigna dental coverage cashless? 💡 Usually no — you’ll pay first, then claim. But we make reimbursement smooth with all documents ready.
   

3. How do I know if my treatment is covered by Cigna Dental Insurance in Singapore? 🔎 Check your myCigna account, use the mobile app, or call your Cigna provider before your visit.
   

4. What if my treatment requires pre-approval? 📑 We’ll prepare a treatment plan and supporting documents for you to submit to Cigna before your next appointment.

With Cigna’s global coverage and our commitment to exceptional care, you can focus on your smile while we take care of the details.

Contact Dentalis to book your appointment and experience the difference.

Call 6425-9395 or Whatsapp us at 9192-3138 today!